Support & Contact
We’re here to help!
Section titled “We’re here to help!”Whether you’ve run into a technical issue, have a question about integrating the plugin into your specific game, or want to suggest a new feature, we are happy to assist you.
Before reaching out, please take a quick look at our existing resources—you might find the answer you’re looking for right away:
- 📖 Quick Start Guide - For basic setup and installation.
- 🧩 Blueprint API Reference - For detailed node descriptions.
- ⚙️ Configuring Renderers - For choosing and tuning UMG, Niagara, and Slate.
📩 Submit a Support Ticket
Section titled “📩 Submit a Support Ticket”To ensure we can help you as quickly and efficiently as possible, we process all support requests, bug reports, and feature requests through our official support form.
👉 Submit a Request via Google Forms
How to write a great support ticket:
Section titled “How to write a great support ticket:”To help us reproduce and fix your issue faster, please include the following information in your form submission:
- Unreal Engine Version: (e.g., UE 5.3, UE 5.4)
- Plugin Version: (If known)
- Detailed Description: What exactly is happening? What did you expect to happen instead?
- Steps to Reproduce: A step-by-step list of what you clicked or set up before the bug occurred.
- Screenshots / Video: A picture is worth a thousand words! Links to unlisted YouTube videos or Imgur screenshots showing your Blueprint setup are incredibly helpful.
🐛 Bug Reports vs. 💡 Feature Requests
Section titled “🐛 Bug Reports vs. 💡 Feature Requests”Found a bug? Please use the form above and select “Bug Report”. We prioritize game-breaking bugs and crashes above all other tickets.
Have an idea? We are always looking for ways to improve MageIt Combat Text! If you need a new renderer, a new animation phase, or a new Blueprint node, select “Feature Request” in the form. We read every suggestion and use them to plan our future updates.